Open Positions

POSITION TITLE: Donor Resources Consultant

DEPARTMENT: Donor Resources

CLASSIFICATION: Full Time

POSITION REPORTS TO: Director of Donor Services

SUPERVISES: N/A      

POSITION PURPOSE:

The Donor Resources Consultant is responsible for securing and properly preparing drives in her/his territory, which will ensure they meet individual goals as well as the current and ongoing needs of CRBS.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Monitor your progress towards short and long term goals for your territory. Have a plan in place to meet those goals and be prepared to report that information.
  • Maintain and further develop existing drives in your territory.
  • Identify and develop new drives.
  • Support the Donor Center in your territory by scheduling donors/groups to that facility, when appropriate.
  • Establish new and maintain existing community contacts in your territory, promoting the CRBS mission and developing sponsorships.
  • Work together with the director and the marketing department to identify and develop marketing/customer relations opportunities.
  • Timely performance of clerical duties related to proper preparation and support for your drives, with special attention placed on the accuracy of the goal number for proper Donor Collections staffing and drive time assignment.
  • Provide the support needed leading up to and on the day of the drive to help ensure the drive is as successful as possible.
  • Perform proper post drive follow up and schedule their next drive if possible.
  • Maintain a clean and orderly work area.
  • Maintain records in accordance with established procedures and applicable regulatory requirements.
  • Additional duties as assigned. These might include but are not limited to calling donors to schedule appointments, assisting in training/orientation of other CRBS staff, and supporting drives and development in other territories.
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS:

Education/Certification: Minimum-high school diploma/equivalent, or two years successful experience in comparable position.

Experience Required: Experience in direct sales or a related field is desirable.

Skills/Abilities:

  • Must have proven excellent customer service skills in previous positions.
  • Ability to work well with others and also without close supervision.
  • Excellent oral and written communications skills, including public speaking ability.
  • Excellent organizational and time management skills.
  • Basic computer and keyboarding skills to support required clerical functions.
  • Is capable of lifting 40 pounds with or without accommodation.

Required:

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • Regular attendance and arriving to work on time.

POSITION TITLE: Donor Specialist III

DEPARTMENT: Donor Collections 

CLASSIFICATION: Full Time

POSITION REPORTS TO: Donor Collections Management

SUPERVISES: Assigned Staff                      

POSITION PURPOSE:

The Donor Specialist III will perform all aspects of blood collection, at all collection sites.  The RN’s will direct Donor Specialists I, II, and Phlebotomists.  The Donor Specialist III’s will perform Apheresis procedures for collection of blood components.

After proper training will perform Allogeneic, Autologous and therapeutic procedures and be on call for hospital procedures, including Hematopoietic progenitor cells.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

 ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Adherence to all policies, SOPs, regulatory guidelines, safety and cGMP requirements.
  • Meet minimum department performance standards as applicable.
  • Donor Registration.
  • Supervises collection activities.
  • Train and mentor staff.
  • Using appropriate resources makes final decision regarding questionable health histories not requiring attention of Donor Specialist III or Manager.
  • Monitors staff performance for competency on a daily basis. Recommends retraining process as appropriate.
  • Thorough understanding and enforcement of CRBS policies at all times.
  • Thoroughly understands and enforces SOP/regulatory compliance.
  • Ensures the needs of staff and donors are met.
  • Enforces customer service standards
  • Performs all essential functions and basic job duties of Donor Specialist I.
  • Enforces CRBS policies to ensure the safety of staff and donors at all times.
  • Responsible for blood drive goals and efficiencies.
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

Supervisory Responsibilities:

  • Supervises all blood collection activities.
  • Attainment of collection goals.
  • Delegates tasks appropriately.
  • Makes proper arrangements for meals and breaks.
  • Using available resources, makes appropriate decisions regarding questionable health histories not requiring Medical Director’s attention.
  • Performs supervisory review of records.
  • Positive Leadership.
  • Monitors staff performance for competency on a daily basis. Initiate’s retraining as necessary.

QUALIFICATIONS:

Education/Certification:   

  • Valid Washington State Registered Nursing License
  • Consistently demonstrated high proficiency in all duties of the DS1 position.

Experience Required:       

  • Prefer knowledge of blood services.
  • Computer Proficient.

Skills/Abilities:               

  • Able to retain focus and maintain accuracy in a high pressure environment.
  • Ability to work in confined area.
  • Interpersonal skills to interface effectively with internal and external customers.
  • Is capable of lifting 50 pounds with or without accommodation

Required: 

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • May work irregular hours.
  • Regular attendance and arriving to work on time.

POSITION TITLE: Donor Specialist I

DEPARTMENT: Donor Collections 

CLASSIFICATION: Part-time

POSITION REPORTS TO: Donor Collections Management

SUPERVISES: N/A                        

POSITION PURPOSE:

The Donor Specialist I performs all aspects of Whole Collection at all collection sites, while under direction of the Lead Donor Specialist.

May be trained to perform automated collections, depending on individual performance and CRBS needs.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Adherence to all policies, SOPs, regulatory guidelines, safety and cGMP requirements.
  • Meet minimum department performance standards as applicable.
  • Donor Registration.
  • Interviews donors with knowledge of written medical guidelines and uses good professional judgment in acceptance or deferral of donors.
  • Takes histories sufficiently to ensure donor flow.
  • Performs review of all donor records for accuracy, and for information regarding duplicate records and deferrals.
  • Performs donor physical exam which include temperature, blood pressure, Hgb/Hct and pulse.
  • Observes donor for signs of anxiety, illness, fatigue, and uses interviewing skills to elicit honest and complete answers from donors.
  • Counsels donors privately when abnormal findings are discovered during history interview.
  • Responds to donor’s questions to their satisfaction about health without giving medical advice or unduly increasing their anxiety.
  • Is able to perform venipuncture successfully and recognize signs of difficult draws, hematomas or injuries, and is able to make necessary adjustments.
  • Is able to provide safety and good customer service to multiple donors throughout the donation process.
  • Is able to recognize and prevent or manage donor reactions.
  • Instructs all donors on post donation care.
  • Can perform all duties to prepare samples and/or units of blood for processing.
  • Ability to perform clerical functions relevant to duties.
  • Perform other duties as assigned.
  • Maintains records in accordance with established procedures and regulations.
  • Assists in training and orientation of staff.
  • Maintains a clean and orderly work area.
  • Duties as assigned related to the donation process including, but not limited to:
    • Donor recruitment and retention
    • Maintenance of work area, equipment and supplies
    • Quality Control issues
    • Supportive documentation
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS:

Education/Certification:

  • High School diploma or equivalent.
  • Medical Assistant- Certified or Medical Assistant- Phlebotomist Certified (Washington State)

Experience Required:

  • Computer Proficient
  • Prefer knowledge of blood services.

Skills/Abilities:

  • Able to retain focus and maintain accuracy in a high pressure environment.
  • Ability to work in confined area.
  • Interpersonal skills to interface effectively with internal and external customers.
  • Is capable of lifting 50 pounds with or without accommodation.

Required:

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • Regular attendance and arriving to work on time.

POSITION DESCRIPTION:

Position Title: Laboratory Tech I

Department: Laboratory

Classification: Full Time

Position Reports To: Laboratory Operations Manager

Supervises: N/A

POSITION PURPOSE:

Under the supervision of the Laboratory Management performs all activities required to process blood products for distribution. These activities include qualification of platelets, component preparation, irradiation and labeling of blood products, packing and distribution of blood products; quality control of blood components, reagents and equipment, and other duties as may be needed to meet customer needs.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

 ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Performs all technical procedures required to qualify, process and release donor blood products.
  • Performs quality control tests to determine the quality of blood, blood components, reagents and laboratory equipment.
  • Provide back up to the component processing laboratory in blood component production.
  • Packs blood for local and out-of-area distribution
  • Ship recovered plasma to fractionators and provide administrative support of recalls of donor products through specialized recall procedures.”
  • Maintains records in accordance with established procedures.
  • Assists with training and orientation of staff as appropriate.
  • Maintains a clean and orderly work area.
  • Maintains confidentiality.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS:

Education/Certification: Related College Degree or minimum 2 years’ experience in Blood Component processing.

Skills/Abilities:

  • Physical abilities should include manual dexterity and good vision.
  • Demonstrates ability and good judgment in solving problems.
  • Good time management skills.
  • Maintains work quality under the stress of large quantities of work or equipment failure.
  • Is able to lift 40 pounds with or without accommodation.

Required:

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • Regular attendance and arriving to work on time.

 

 

 

 

 

POSITION DESCRIPTION:

Position Title: Laboratory Assistant

Department: Laboratory

Classification: Full Time

Position Reports To: Laboratory Operations Manager

Supervises: N/A

POSITION PURPOSE:

The Laboratory Assistant will manufacture blood components from donor blood, label and irradiate blood products, conduct quality control on laboratory equipment, receive orders, pack and ship blood products to customers. As is necessary prepare donor blood samples for shipment to CRBS contract laboratory for testing.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Prepares blood components such as whole blood, leukoreduced red blood cells, liquid and frozen plasma products, according to standard operating procedures utilizing a variety of specialized equipment (i.e., refrigerated centrifuges, plasma expressers, heat sealers and sterile connecting device).
  • Labels and irradiates blood components according to standard operating procedures.
  • Answers phone, receives and processes customer orders, packs blood products for shipment and arrange for distribution of packages to customers.
  • Ship recovered plasma to fractionators and provide administrative support of recalls of donor products through specialized recall procedures.
  • Performs quality control tests on equipment used in the manufacture and storage of blood components.
  • Creates and maintains records concurrently during the manufacturing processes to meet regulatory requirements for blood product manufacturing.
  • May schedule pick-ups of blood from satellites and mobile locations for timely component production.
  • Prepare donor blood samples for shipment to contract testing laboratory for testing.
  • Maintains a clean and orderly work area.
  • Assists in training and orientation of staff.
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS:

Education/Certification:

  • High school diploma.

Skills/Abilities:

  • Ability to work without close supervision and obtains clarification of information when necessary.
  • Is capable of lifting 40 pounds with or without accommodation.

Required:

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • Regular attendance and arriving to work on time

Application for Employment

If you are interested in applying for an open position, please complete our Employment Application below. We also invite applicants to complete our Applicant EEO or Affirmative Action Information form. This form is completely voluntary, confidential and will not affect your consideration for employment with CRBS.

The employment policy of Cascade Regional Blood Services is to provide equal opportunity to all persons; therefore, CRBS has made a commitment to equal employment opportunity through a positive and continuing Affirmative Action Program. We invite you to complete and return the applicant EEO Form located at the end of the on-line Employment Application. Completion of this form is voluntary and in no way affects the decision regarding your application for employment. This form is confidential and will be maintained separately from your application form.