Open Positions

Available Opportunities:

POSITION TITLE: Donor Specialist III

DEPARTMENT: Donor Collections 

CLASSIFICATION: Full Time

POSITION REPORTS TO: Donor Collections Management

SUPERVISES: Assigned Staff                      

POSITION PURPOSE:

The Donor Specialist III will perform all aspects of blood collection, at all collection sites.  The RN’s will direct Donor Specialists I, II, and Phlebotomists.  The Donor Specialist III’s will perform Apheresis procedures for collection of blood components.

After proper training will perform Allogeneic, Autologous and therapeutic procedures and be on call for hospital procedures, including Hematopoietic progenitor cells.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

 ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Adherence to all policies, SOPs, regulatory guidelines, safety and cGMP requirements.
  • Meet minimum department performance standards as applicable.
  • Donor Registration.
  • Supervises collection activities.
  • Train and mentor staff.
  • Using appropriate resources makes final decision regarding questionable health histories not requiring attention of Donor Specialist III or Manager.
  • Monitors staff performance for competency on a daily basis. Recommends retraining process as appropriate.
  • Thorough understanding and enforcement of CRBS policies at all times.
  • Thoroughly understands and enforces SOP/regulatory compliance.
  • Ensures the needs of staff and donors are met.
  • Enforces customer service standards
  • Performs all essential functions and basic job duties of Donor Specialist I.
  • Enforces CRBS policies to ensure the safety of staff and donors at all times.
  • Responsible for blood drive goals and efficiencies.
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

Supervisory Responsibilities:

  • Supervises all blood collection activities.
  • Attainment of collection goals.
  • Delegates tasks appropriately.
  • Makes proper arrangements for meals and breaks.
  • Using available resources, makes appropriate decisions regarding questionable health histories not requiring Medical Director’s attention.
  • Performs supervisory review of records.
  • Positive Leadership.
  • Monitors staff performance for competency on a daily basis. Initiate’s retraining as necessary.

QUALIFICATIONS:

Education/Certification:   

  • Valid Washington State Registered Nursing License
  • Consistently demonstrated high proficiency in all duties of the DS1 position.

Experience Required:       

  • Prefer knowledge of blood services.
  • Computer Proficient.

Skills/Abilities:               

  • Able to retain focus and maintain accuracy in a high pressure environment.
  • Ability to work in confined area.
  • Interpersonal skills to interface effectively with internal and external customers.
  • Is capable of lifting 50 pounds with or without accommodation

Required: 

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • May work irregular hours.
  • Regular attendance and arriving to work on time.

POSITION TITLE: Donor Specialist I

DEPARTMENT: Donor Collections 

CLASSIFICATION: Part-time

POSITION REPORTS TO: Donor Collections Management

SUPERVISES: N/A                        

POSITION PURPOSE:

The Donor Specialist I performs all aspects of Whole Collection at all collection sites, while under direction of the Lead Donor Specialist.

May be trained to perform automated collections, depending on individual performance and CRBS needs.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Adherence to all policies, SOPs, regulatory guidelines, safety and cGMP requirements.
  • Meet minimum department performance standards as applicable.
  • Donor Registration.
  • Interviews donors with knowledge of written medical guidelines and uses good professional judgment in acceptance or deferral of donors.
  • Takes histories sufficiently to ensure donor flow.
  • Performs review of all donor records for accuracy, and for information regarding duplicate records and deferrals.
  • Performs donor physical exam which include temperature, blood pressure, Hgb/Hct and pulse.
  • Observes donor for signs of anxiety, illness, fatigue, and uses interviewing skills to elicit honest and complete answers from donors.
  • Counsels donors privately when abnormal findings are discovered during history interview.
  • Responds to donor’s questions to their satisfaction about health without giving medical advice or unduly increasing their anxiety.
  • Is able to perform venipuncture successfully and recognize signs of difficult draws, hematomas or injuries, and is able to make necessary adjustments.
  • Is able to provide safety and good customer service to multiple donors throughout the donation process.
  • Is able to recognize and prevent or manage donor reactions.
  • Instructs all donors on post donation care.
  • Can perform all duties to prepare samples and/or units of blood for processing.
  • Ability to perform clerical functions relevant to duties.
  • Perform other duties as assigned.
  • Maintains records in accordance with established procedures and regulations.
  • Assists in training and orientation of staff.
  • Maintains a clean and orderly work area.
  • Duties as assigned related to the donation process including, but not limited to:
    • Donor recruitment and retention
    • Maintenance of work area, equipment and supplies
    • Quality Control issues
    • Supportive documentation
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS:

Education/Certification:

  • High School diploma or equivalent.
  • Medical Assistant- Certified or Medical Assistant- Phlebotomist Certified (Washington State)

Experience Required:

  • Computer Proficient
  • Prefer knowledge of blood services.

Skills/Abilities:

  • Able to retain focus and maintain accuracy in a high pressure environment.
  • Ability to work in confined area.
  • Interpersonal skills to interface effectively with internal and external customers.
  • Is capable of lifting 50 pounds with or without accommodation.

Required:

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • Regular attendance and arriving to work on time.

POSITION TITLE: Laboratory Assistant

DEPARTMENT: Laboratory

CLASSIFICATION: Full-time

POSITION REPORTS TO: Laboratory Operations Manager

SUPERVISES: N/A                        

POSITION PURPOSE:

The Donor Specialist I performs all aspects of Whole Collection at all collection sites, while under direction of the Lead Donor Specialist. The Laboratory Assistant will manufacture blood components from donor blood, label and irradiate blood products, conduct quality control on laboratory equipment, receive orders, pack and ship blood products to customers. As is necessary prepare donor blood samples for shipment to CRBS contract laboratory for testing.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Prepares blood components such as whole blood, leukoreduced red blood cells, liquid and frozen plasma products, according to standard operating procedures utilizing a variety of specialized equipment (i.e., refrigerated centrifuges, plasma expressers, heat sealers and sterile connecting device).
  • Labels and irradiates blood components according to standard operating procedures
  • Answers phone, receives and processes customer orders, packs blood products for shipment and arrange for distribution of packages to customers.
  • Ship recovered plasma to fractionators and provide administrative support of recalls of donor products through specialized recall procedures.
  • Performs quality control tests on equipment used in the manufacture and storage of blood components.
  • Creates and maintains records concurrently during the manufacturing processes to meet regulatory requirements for blood product manufacturing.
  • May schedule pick-ups of blood from satellites and mobile locations for timely component production.
  • Prepare donor blood samples for shipment to contract testing laboratory for testing.
  • Maintains a clean and orderly work area.
  • Assists in training and orientation of staff.
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS:

Education/Certification:

  • High School diploma or equivalent.

 

Skills/Abilities:

  • Ability to work without close supervision and obtains clarification of information when necessary.
  • Is capable of lifting 40 pounds with or without accommodation.

Required:

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • Regular attendance and arriving to work on time.

POSITION TITLE: Laboratory Assistant

DEPARTMENT: Laboratory

CLASSIFICATION: Full-Time

POSITION REPORTS TO: Laboratory Operations Manager

SUPERVISES: N/A                        

POSITION PURPOSE:

The Laboratory Assistant will manufacture blood components from donor blood, label and irradiate blood products, conduct quality control on laboratory equipment, receive orders, pack and ship blood products to customers. Asist as necessary prepare donor blood samples for shipment to CRBS contract laboratory for testing.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Prepares blood components such as whole blood, leukoreduced red blood cells, liquid and frozen plasma products, according to standard operating procedures utilizing a variety of specialized equipment (i.e., refrigerated centrifuges, plasma expressers, heat sealers and sterile connecting device).
  • Labels and irradiates blood components according to standard operating procedures.
  • Answers phone, receives and processes customer orders, packs blood products for shipment and arrange for distribution of packages to customers.
  • Ship recovered plasma to fractionators and provide administrative support of recalls of donor products through specialized recall procedures.
  • Performs quality control tests on equipment used in the manufacture and storage of blood components.
  • Creates and maintains records concurrently during the manufacturing processes to meet regulatory requirements for blood product manufacturing.
  • May schedule pick-ups of blood from satellites and mobile locations for timely component production.
  • Prepare donor blood samples for shipment to contract testing laboratory for testing.
  • Maintains a clean and orderly work area.
  • Assists in training and orientation of staff
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS:

Education/Certification:

  • Education/Certification:  High school diploma

Skills/Abilities:

  • Ability to work without close supervision and obtains clarification of information when necessary.
  • Is capable of lifting 40 pounds with or without accommodation.

Required:

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • Regular attendance and arriving to work on time

POSITION TITLE: Donor Collections Manager

DEPARTMENT: Collections

CLASSIFICATION: Full-Time

POSITION REPORTS TO: Director of Operations

SUPERVISES:  Donor Collections Supervisors and Donor Collections Staff

Are you passionate about being a leader? Are you interested in starting or continuing a career in healthcare and serving patients in need? Successful candidate will possess proven management skills and professionalism in a production environment or other regulated industry (such as laboratory, blood center, food processing, research or other manufacturing industry. Candidates must be willing and able to take on large quantities of work with minimal supervision and errors and should enjoy managing people. EEO/AA/M/F/Vets/Disabled. Drug test and background check required. Interested candidates should apply online at http://www.crbs.net/about/jobs/application-for-employment/

Plans, directs, coordinates and oversees all aspects of the Blood (Whole Blood and Automated) Donor Operations. Ensures the effectiveness, efficiency and safety of all blood products collected at CRBS. Ensures optimum customer experience and compliance with standards of multiple regulatory and licensing agencies. Coordinates closely with the Donor Resources Department (donor recruitment) to ensure collection goals are met.

KEY RESPONSIBILITES INCLUDE:

  • Specific Responsibilities Include: Operations management, analysis, standard operating procedure (SOP) development, donor safety, compliance with regulatory agencies such as AABB, CAP/CLIA, FDA) and personnel management for licensed and non-licensed staff.
  • Project Management: Review and analyze current processes, plan and implement process improvement as needed; develop/revise and implement SOPs; ensure competency of RNs, LVNs, Donor Technicians and support staff, participate in operational meetings. Investigate and follow-up of post-donation information reports, product recalls and donor “look backs”. Develops process and equipment validation plans and oversees actual validations. Provide leadership for special projects involving Collections program.
  • Program Management: Oversee functional program with 30+ staff and 5 direct reports. Ensure close working relationship between blood product collections and donor recruitment functions. Maintain SOP relevance and accuracy, and ensure readiness of program for regulatory/licensing compliance. Assist with development of capital budgets and maintain knowledge of emerging blood collection/automation technologies,
  • Personnel Management: Work with operational supervisors to hire and retain quality nursing, phlebotomy and administrative staff and provide avenues for their continued professional growth through training, in-service and other educational opportunities. Foster good interpersonal relationship between Union workers and manage conflict resolution in a timely manner. Use progressive discipline principles as per the Collective Bargaining Agreement.
  • Quality: Ensure compliance and accuracy of Collections procedures, review and oversee maintenance of all collection records. Evaluate machine function and efficiency as needed. Meet with company representatives/vendors concerning modification, maintenance and service of equipment. Participate in QC, QA and quality improvement procedures. Maintain and collect department reports, records and statistical data for administrative and regulatory purposes. Coordinate and communicate with the Compliance Section and other managers to ensure compliance with regulatory accrediting agencies and implementation of QA program.
  • Teamwork and Customer Experience: Foster and exhibit an attitude of teamwork both within and between functional areas. Exemplify exceptional customer service to all individuals encountered. Work with operational supervisors to design creative ways of keeping staff engaged and exhibiting exceptional service. Follows established CRBS and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines. Practices a high level of integrity and honesty in maintaining confidentiality. Performs other related duties as assigned or requested.

 Must be a strong team player working well with others on the management team to further the goals of CRBS.

BASIC EDUCATION, EXPERIENCE AND SKILLS REQUIRED FOR CONSIDERATION:

  • Bachelor’s of Science or MBA degree preferred.
  • RNs, LPNs, MTs and MLTs are encouraged to apply.
  • Must have at least 2 years of successful management experience in a relevant industry.
  • Strong desire to be a leader

 REQUIRED CERTIFICATION/LICENSURE:

  • Excellent human relations and oral/written communications skills.
  • Demonstrated ability to coordinate meetings, delegate tasks, maintain staffing levels, prepare reports, maintain employee records and problem solve.
  • Competency in personal computer and computer peripheral equipment.
  • Light physical effort (life/carry up to 10 lbs.), occasional prolonged standing and walking, occasionally lifts, position, pushes and or transfer patients, manual dexterity and mobility; occasional reaching, stooping, bending, kneeling and crouching.

Job Field: Manufacturing Operations Management

Employee Status: Regular

Shift: Day Job

Application for Employment

If you are interested in applying for an open position, please complete our Employment Application below. We also invite applicants to complete our Applicant EEO or Affirmative Action Information form. This form is completely voluntary, confidential and will not affect your consideration for employment with CRBS.

The employment policy of Cascade Regional Blood Services is to provide equal opportunity to all persons; therefore, CRBS has made a commitment to equal employment opportunity through a positive and continuing Affirmative Action Program. We invite you to complete and return the applicant EEO Form located at the end of the on-line Employment Application. Completion of this form is voluntary and in no way affects the decision regarding your application for employment. This form is confidential and will be maintained separately from your application form.