Open Positions

Available Opportunities:

POSITION TITLE: Donor Specialist III

DEPARTMENT: Donor Collections 

CLASSIFICATION: Full Time

POSITION REPORTS TO: Donor Collections Management

SUPERVISES: Assigned Staff                      

POSITION PURPOSE:

The Donor Specialist III will perform all aspects of blood collection, at all collection sites.  The RN’s will direct Donor Specialists I, II, and Phlebotomists.  The Donor Specialist III’s will perform Apheresis procedures for collection of blood components.

After proper training will perform Allogeneic, Autologous and therapeutic procedures and be on call for hospital procedures, including Hematopoietic progenitor cells.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

 ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Adherence to all policies, SOPs, regulatory guidelines, safety and cGMP requirements.
  • Meet minimum department performance standards as applicable.
  • Donor Registration.
  • Supervises collection activities.
  • Train and mentor staff.
  • Using appropriate resources makes final decision regarding questionable health histories not requiring attention of Donor Specialist III or Manager.
  • Monitors staff performance for competency on a daily basis. Recommends retraining process as appropriate.
  • Thorough understanding and enforcement of CRBS policies at all times.
  • Thoroughly understands and enforces SOP/regulatory compliance.
  • Ensures the needs of staff and donors are met.
  • Enforces customer service standards
  • Performs all essential functions and basic job duties of Donor Specialist I.
  • Enforces CRBS policies to ensure the safety of staff and donors at all times.
  • Responsible for blood drive goals and efficiencies.
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

Supervisory Responsibilities:

  • Supervises all blood collection activities.
  • Attainment of collection goals.
  • Delegates tasks appropriately.
  • Makes proper arrangements for meals and breaks.
  • Using available resources, makes appropriate decisions regarding questionable health histories not requiring Medical Director’s attention.
  • Performs supervisory review of records.
  • Positive Leadership.
  • Monitors staff performance for competency on a daily basis. Initiate’s retraining as necessary.

QUALIFICATIONS:

Education/Certification:   

  • Valid Washington State Registered Nursing License
  • Consistently demonstrated high proficiency in all duties of the DS1 position.

Experience Required:       

  • Prefer knowledge of blood services.
  • Computer Proficient.

Skills/Abilities:               

  • Able to retain focus and maintain accuracy in a high pressure environment.
  • Ability to work in confined area.
  • Interpersonal skills to interface effectively with internal and external customers.
  • Is capable of lifting 50 pounds with or without accommodation

Required: 

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • May work irregular hours.
  • Regular attendance and arriving to work on time.

POSITION TITLE: Donor Specialist I

DEPARTMENT: Donor Collections 

CLASSIFICATION: Part-time

POSITION REPORTS TO: Donor Collections Management

SUPERVISES: N/A                        

POSITION PURPOSE:

The Donor Specialist I performs all aspects of Whole Collection at all collection sites, while under direction of the Lead Donor Specialist.

May be trained to perform automated collections, depending on individual performance and CRBS needs.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Adherence to all policies, SOPs, regulatory guidelines, safety and cGMP requirements.
  • Meet minimum department performance standards as applicable.
  • Donor Registration.
  • Interviews donors with knowledge of written medical guidelines and uses good professional judgment in acceptance or deferral of donors.
  • Takes histories sufficiently to ensure donor flow.
  • Performs review of all donor records for accuracy, and for information regarding duplicate records and deferrals.
  • Performs donor physical exam which include temperature, blood pressure, Hgb/Hct and pulse.
  • Observes donor for signs of anxiety, illness, fatigue, and uses interviewing skills to elicit honest and complete answers from donors.
  • Counsels donors privately when abnormal findings are discovered during history interview.
  • Responds to donor’s questions to their satisfaction about health without giving medical advice or unduly increasing their anxiety.
  • Is able to perform venipuncture successfully and recognize signs of difficult draws, hematomas or injuries, and is able to make necessary adjustments.
  • Is able to provide safety and good customer service to multiple donors throughout the donation process.
  • Is able to recognize and prevent or manage donor reactions.
  • Instructs all donors on post donation care.
  • Can perform all duties to prepare samples and/or units of blood for processing.
  • Ability to perform clerical functions relevant to duties.
  • Perform other duties as assigned.
  • Maintains records in accordance with established procedures and regulations.
  • Assists in training and orientation of staff.
  • Maintains a clean and orderly work area.
  • Duties as assigned related to the donation process including, but not limited to:
    • Donor recruitment and retention
    • Maintenance of work area, equipment and supplies
    • Quality Control issues
    • Supportive documentation
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS:

Education/Certification:

  • High School diploma or equivalent.
  • Medical Assistant- Certified or Medical Assistant- Phlebotomist Certified (Washington State)

Experience Required:

  • Computer Proficient
  • Prefer knowledge of blood services.

Skills/Abilities:

  • Able to retain focus and maintain accuracy in a high pressure environment.
  • Ability to work in confined area.
  • Interpersonal skills to interface effectively with internal and external customers.
  • Is capable of lifting 50 pounds with or without accommodation.

Required:

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • Regular attendance and arriving to work on time.

POSITION TITLE: Laboratory Assistant

DEPARTMENT: Laboratory

CLASSIFICATION: Full-time

POSITION REPORTS TO: Laboratory Operations Manager

SUPERVISES: N/A                        

POSITION PURPOSE:

The Donor Specialist I performs all aspects of Whole Collection at all collection sites, while under direction of the Lead Donor Specialist. The Laboratory Assistant will manufacture blood components from donor blood, label and irradiate blood products, conduct quality control on laboratory equipment, receive orders, pack and ship blood products to customers. As is necessary prepare donor blood samples for shipment to CRBS contract laboratory for testing.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Prepares blood components such as whole blood, leukoreduced red blood cells, liquid and frozen plasma products, according to standard operating procedures utilizing a variety of specialized equipment (i.e., refrigerated centrifuges, plasma expressers, heat sealers and sterile connecting device).
  • Labels and irradiates blood components according to standard operating procedures
  • Answers phone, receives and processes customer orders, packs blood products for shipment and arrange for distribution of packages to customers.
  • Ship recovered plasma to fractionators and provide administrative support of recalls of donor products through specialized recall procedures.
  • Performs quality control tests on equipment used in the manufacture and storage of blood components.
  • Creates and maintains records concurrently during the manufacturing processes to meet regulatory requirements for blood product manufacturing.
  • May schedule pick-ups of blood from satellites and mobile locations for timely component production.
  • Prepare donor blood samples for shipment to contract testing laboratory for testing.
  • Maintains a clean and orderly work area.
  • Assists in training and orientation of staff.
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS:

Education/Certification:

  • High School diploma or equivalent.

 

Skills/Abilities:

  • Ability to work without close supervision and obtains clarification of information when necessary.
  • Is capable of lifting 40 pounds with or without accommodation.

Required:

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • Regular attendance and arriving to work on time.

POSITION TITLE: Laboratory Assistant

DEPARTMENT: Laboratory

CLASSIFICATION: Full-Time

POSITION REPORTS TO: Laboratory Operations Manager

SUPERVISES: N/A                        

POSITION PURPOSE:

The Laboratory Assistant will manufacture blood components from donor blood, label and irradiate blood products, conduct quality control on laboratory equipment, receive orders, pack and ship blood products to customers. Asist as necessary prepare donor blood samples for shipment to CRBS contract laboratory for testing.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Prepares blood components such as whole blood, leukoreduced red blood cells, liquid and frozen plasma products, according to standard operating procedures utilizing a variety of specialized equipment (i.e., refrigerated centrifuges, plasma expressers, heat sealers and sterile connecting device).
  • Labels and irradiates blood components according to standard operating procedures.
  • Answers phone, receives and processes customer orders, packs blood products for shipment and arrange for distribution of packages to customers.
  • Ship recovered plasma to fractionators and provide administrative support of recalls of donor products through specialized recall procedures.
  • Performs quality control tests on equipment used in the manufacture and storage of blood components.
  • Creates and maintains records concurrently during the manufacturing processes to meet regulatory requirements for blood product manufacturing.
  • May schedule pick-ups of blood from satellites and mobile locations for timely component production.
  • Prepare donor blood samples for shipment to contract testing laboratory for testing.
  • Maintains a clean and orderly work area.
  • Assists in training and orientation of staff
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS:

Education/Certification:

  • Education/Certification:  High school diploma

Skills/Abilities:

  • Ability to work without close supervision and obtains clarification of information when necessary.
  • Is capable of lifting 40 pounds with or without accommodation.

Required:

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • Regular attendance and arriving to work on time

Position Title: Laboratory Tech I

Department: Laboratory

Classification: Full Time

Position Reports To: Laboratory Operations Manager

Supervises: N/A

POSITION PURPOSE:

Under the supervision of the Laboratory Management performs all activities required to process blood products for distribution. These activities include qualification of platelets, component preparation, irradiation and labeling of blood products, packing and distribution of blood products; quality control of blood components, reagents and equipment, and other duties as may be needed to meet customer needs.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

 ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Performs all technical procedures required to qualify, process and release donor blood products.
  • Performs quality control tests to determine the quality of blood, blood components, reagents and laboratory equipment.
  • Provide back up to the component processing laboratory in blood component production.
  • Packs blood for local and out-of-area distribution
  • Ship recovered plasma to fractionators and provide administrative support of recalls of donor products through specialized recall procedures.”
  • Maintains records in accordance with established procedures.
  • Assists with training and orientation of staff as appropriate.
  • Maintains a clean and orderly work area.
  • Maintains confidentiality.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS:

Education/Certification:

Related College Degree or minimum 2 years’ experience in Blood Component processing.

Skills/Abilities:

  • Physical abilities should include manual dexterity and good vision.
  • Demonstrates ability and good judgment in solving problems.
  • Good time management skills.
  • Maintains work quality under the stress of large quantities of work or equipment failure.
  • Is able to lift 40 pounds with or without accommodation.

Required:

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • Regular attendance and arriving to work on time.

Position Summary

The CDL Bus Driver is responsible for driving our bloodmobile fleet and greeting all donors and other clients in a friendly and professional manner. Establish and maintain positive working relationships with all other Donor Collections and Donor Resources’ team members on the drive. Operating and monitoring the good-working order of our buses (our vehicles are maintained by professional garages), registering donors, communicating with and monitoring all our donors in a positive and professional manner during Donor registration and after Donor collection in the donation recovery area.

Category: Bus Driver/Registering Donors

Department: Donor Collections

Employment Type: Full-Time or Part-time

Cascade Regional Blood Services offers our Drivers flexible schedule opportunities.  Our hours of operation can be from 530am-10pm Monday-Sunday.  Let us support your family and career endeavors.

Essential Job Functions

  • Drive bloodmobile buses to specified mobile blood drive destinations according to time schedules, complying with traffic regulations ensuring our blood collection team has a smooth and safe ride.
  • Park bloodmobile at specified mobile drive locations.
  • Inspect and ensure gas, oil, and water levels of bloodmobile prior to departure.
  • Report delays or accidents.
  • Advise passengers to be seated and orderly while on vehicles.
  • Record and maintain bloodmobile log book.
  • Driver and Donor Collections mobile team will ensure and maintain cleanliness of bloodmobiles.
  • Knowledge and capable of using GPS maps for navigation to mobile drive donations.
  • Help load and unload blood drive supplies and equipment.
  • Greet and register donors.
  • Check work email daily.
  • Follow the HIPAA privacy and policies.
  • Perform other related work as required.

Qualifications/Education/Work Experience

High School Diploma or GED equivalency required.

WA CDL Class B

Minimum 1 year of bus driving experience, or equivalent combination of education, training and experience.

Job Knowledge/Skills

Great customer experience skills

Work effectively in a teamwork environment

Good verbal communication skills

Good organization skills.

POSITION PURPOSE:

Primary focus is ensuring quality and regulatory compliance through donor surveillance, internal audits, quality trending and documentation review.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Superior customer experience delivery
  • Professionalism
  • Attainment of department goals

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Ensure compliance of SOPs and GMPs through the performance of internal audits and facility inspections.
  • Provide quality interpretation and assistance to staff regarding regulatory compliance issues.
  • Review regulatory and quality documentation.
  • Trend quality metrics.
  • Provide annual GMP training to staff.
  • Write and revise department SOPs.
  • Adherence to all policies, SOPs, regulatory guidelines, safety and cGMP requirements.
  • Meet minimum department performance standards as applicable.
  • Monitors and responds as needed to Blood Unit Identification call-back line twice daily.
  • Prepares correspondence and counsels donors regarding test notifications.
  • Assists in implementation of testing in regards to donor deferral.
  • Updates blood bank computer system as necessary to ensure proper deferral status of donors.
  • Prepares reports and performs record review for lookback and post transfusion disease.
  • Processes daily confidential and general donor deferral activity reports.
  • Maintenance of deferral lists used at collection sites.
  • Prepares regulatory correspondence/records. Maintains the files.
  • Maintains records in accordance with established procedures.
  • Processes Questionable Donor Unit reports and performs related follow-up actions.
  • Responds to Donor Contact Forms, Notification Alerts, Requests for Re-Entry, and other needed donor information or deferral activity.
  • Performs follow-up contacts and maintains records for Donor Reaction Reports and Donor Incident Reports.
  • Investigates and responds to Quarantine Alerts from laboratory staff.
  • Initiates, revises and maintains the SOPs used in donor surveillance.
  • Assists in training and orientation of staff.
  • Maintains a clean and orderly work area.
  • Maintains confidentiality, adheres to all HIPAA requirements.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers, and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS:

Experience Required:

  • Medical Technologist, Registered Nurse, Licensed Practical Nurse, or Bachelor’s Degree in related field.

Skills/Abilities:

  • Strong verbal and written and communication skills.
  • Interpersonal skills to interface effectively with internal and external customers.
  • Skilled in use of office equipment.
  • Implements responsibilities without direct supervision.
  • Uses appropriate resources to implement judgment/decisions within assigned scope of authority.
  • Is capable of lifting 20 pounds with or without accommodation.

Required:

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • Regular attendance and arriving to work on time

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POSITION PURPOSE:

This staff member has primary responsibility for the operation of Cascade Regional Blood Services’ Medical Device software applications and supporting systems. The Application Specialist’s responsibilities include daily operation and maintenance of Cascade Regional Blood Services’ Medical Device software applications and attached workstations and printers, as well as assisting staff and users in problem troubleshooting and resolution, as needed. Responsibilities of daily operations of workstations, printers and other peripheral devices. This employee will participate in the design, planning and execution of infrastructure to support new applications and technologies. Additionally, this position provides technical and procedural support as well as training of the Medical Device software applications to its end users. This position requires a high level of access security and operational authority, with routine access to highly confidential company information. This role requires high knowledge of information technology, skills in organization, prioritization, communication and experience in problem solving and taking corrective actions. The holder of this position will provide support to the Technical Director.

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Daily administration, including job management, system performance monitoring and tuning, spool file management, and user and database security administration.
  • Monitors system messages and hardware issues. Assesses problem severity and determines possible solutions, and resolves problem or escalates problem as necessary. Documents all problems and actions taken in appropriate journals.
  • Assist in recovery coordination and disaster preparedness planning.
  • Responds to Requests for Service from users and documents actions taken.
  • Involved in project planning, tracking, implementation, and support as directed by Technical Director.
  • Works with vendors to gather information for hardware/software purchases.
  • Responsible for the planning, setup, movement, tracking, replacement of desktop computer hardware, printers and other peripherals.
  • Creates reports using Query/400 or other query/reporting utilities.
  • Assists in the monitoring and administration of phone systems.
  • Develops validation scenarios, training documents, and standard operating procedures (SOPs) to facilitate the use of computerized systems within the organization.
  • Adds, changes and removes user accounts. Performs password resets.
  • Performs control file changes.
  • Performs QC of barcode scanners, barcode labels and other devices as necessary.
  • Maintains records according to established procedures.
  • Assists in training of all employees on the Medical Device software applications. Assists in the development of training programs as needed.
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS AND EXPERIENCE

  • AA or Bachelor’s degree in computer-related field or a combination of experience and education that provides the necessary knowledge, skills and abilities to perform essential job functions.
  • Experience in the operation and administration of Medical Device software, or federally regulated operations experience highly preferred.
  • Information Technology certifications highly desirable.
  • Working knowledge of DB2 Query, Query/400, or other query utility is desirable.
  • Proficiency of Microsoft Windows and Windows-based desktop applications and PCs.
  • Proficiency in Microsoft Office Applications including Word, Excel, Outlook, PowerPoint.

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Application for Employment

If you are interested in applying for an open position, please complete our Employment Application below. We also invite applicants to complete our Applicant EEO or Affirmative Action Information form. This form is completely voluntary, confidential and will not affect your consideration for employment with CRBS.

The employment policy of Cascade Regional Blood Services is to provide equal opportunity to all persons; therefore, CRBS has made a commitment to equal employment opportunity through a positive and continuing Affirmative Action Program. We invite you to complete and return the applicant EEO Form located at the end of the on-line Employment Application. Completion of this form is voluntary and in no way affects the decision regarding your application for employment. This form is confidential and will be maintained separately from your application form.