Open Positions

POSITION TITLE: Donor Specialist 1

DEPARTMENT: Donor Collections 

CLASSIFICATION: Part-time

POSITION REPORTS TO: Director of Donor Collections and  Collections Department Supervisor

SUPERVISES: N/A                        

POSITION PURPOSE:

The Donor Specialist I performs all aspects of Whole Collection at all collection sites, while under direction of the Lead Donor Specialist.

May be trained to perform automated collections, depending on individual performance and CRBS needs.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Adherence to all policies, SOPs, regulatory guidelines, safety and cGMP requirements.
  • Meet minimum department performance standards as applicable.
  • Donor Registration.
  • Interviews donors with knowledge of written medical guidelines and uses good professional judgment in acceptance or deferral of donors.
  • Takes histories sufficiently to ensure donor flow.
  • Performs review of all donor records for accuracy, and for information regarding duplicate records and deferrals.
  • Performs donor physical exam which include temperature, blood pressure, Hgb/Hct and pulse.
  • Observes donor for signs of anxiety, illness, fatigue, and uses interviewing skills to elicit honest and complete answers from donors.
  • Counsels donors privately when abnormal findings are discovered during history interview.
  • Responds to donor’s questions to their satisfaction about health without giving medical advice or unduly increasing their anxiety.
  • Is able to perform venipuncture successfully and recognize signs of difficult draws, hematomas or injuries, and is able to make necessary adjustments.
  • Is able to provide safety and good customer service to multiple donors throughout the donation process.
  • Is able to recognize and prevent or manage donor reactions.
  • Instructs all donors on post donation care.
  • Can perform all duties to prepare samples and/or units of blood for processing.
  • Ability to perform clerical functions relevant to duties.
  • Perform other duties as assigned.
  • Maintains records in accordance with established procedures and regulations.
  • Assists in training and orientation of staff.
  • Maintains a clean and orderly work area.
  • Duties as assigned related to the donation process including, but not limited to:
    • Donor recruitment and retention
    • Maintenance of work area, equipment and supplies
    • Quality Control issues
    • Supportive documentation
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS:

Education/Certification:

  • High School diploma or equivalent.
  • Medical Assistant- Certified or Medical Assistant- Phlebotomist Certified (Washington State)

Experience Required:

  • Computer Proficient
  • Prefer knowledge of blood services.

Skills/Abilities:

  • Able to retain focus and maintain accuracy in a high pressure environment.
  • Ability to work in confined area.
  • Interpersonal skills to interface effectively with internal and external customers.
  • Is capable of lifting 50 pounds with or without accommodation.

Required:

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • Regular attendance and arriving to work on time.

POSITION TITLE:  Laboratory Assistant

DEPARTMENT:  Laboratory

CLASSIFICATION: Full-time

POSITION REPORTS TO: Laboratory Operations Manager

SUPERVISES: N/A

POSITION PURPOSE:

The Laboratory Assistant will manufacture blood components from donor blood, label and irradiate blood products, conduct quality control on laboratory equipment, receive orders, pack and ship blood products to customers. As is necessary prepare donor blood samples for shipment to CRBS contract laboratory for testing.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Customer Service delivery
  • Professionalism
  • Attainment of department goals

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Prepares blood components such as whole blood, leukoreduced red blood cells, liquid and frozen plasma products, according to standard operating procedures utilizing a variety of specialized equipment (i.e., refrigerated centrifuges, plasma expressers, heat sealers and sterile connecting device).
  • Labels and irradiates blood components according to standard operating procedures.
  • Answers phone, receives and processes customer orders, packs blood products for shipment and arrange for distribution of packages to customers.
  • Ship recovered plasma to fractionators and provide administrative support of recalls of donor products through specialized recall procedures.
  • Performs quality control tests on equipment used in the manufacture and storage of blood components.
  • Creates and maintains records concurrently during the manufacturing processes to meet regulatory requirements for blood product manufacturing.
  • May schedule pick-ups of blood from satellites and mobile locations for timely component production.
  • Prepare donor blood samples for shipment to contract testing laboratory for testing.
  • Maintains a clean and orderly work area.
  • Assists in training and orientation of staff.
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Other duties as assigned.

QUALIFICATIONS:

Education Certificate:

  • High school diploma

Skills / Abilities:

  • Ability to work without close supervision and obtains clarification of information when necessary.
  • Is capable of lifting 40 pounds with or without accommodation.

 Required:

  •  Valid WA state driver’s license with a good driving record (Only if it pertains to position).
  • Regular attendance and arriving to work on time.\

POSITION TITLE: Document Control Specialist

DEPARTMENT: Document Control 

CLASSIFICATION: Full-time

POSITION REPORTS TO: Director of Quality Assurance ad Assistant Quality Assurance Director

SUPERVISES: N/A             

POSITION PURPOSE:

Provides support to all departments by maintaining Standard Operating Procedures, Quality System, Emergency Management Plan, and Training Material in accordance with departmental procedures and applicable regulatory requirements. In addition, the Document Control Specialist will encompass all duties outlined in the Document Control Associate job descriptions. As needed, the Document Control Specialist may be required to perform other duties as assigned.

CORE ACCOUNTABILITES:

  • Commitment to Mission and Vision of Cascade Regional Blood Services
  • Adherence to all policies, SOP’s, regulatory guidelines, safety and cGMP requirements
  • Positive leadership
  • Customer Service delivery
  • Professionalism
  • Efficient Staff performance and competency
  • Attainment of department goals

ESSENTIAL FUNCTIONS & BASIC DUTIES:

  • Prepares, reviews, and distributes Standard Operating Procedures, Training Material, Quality System, Emergency Management Plan and other documents as needed.
  • Morning DRC Report Review as it pertains to Batch Record Release.
  • Maintains the filing system for all regulated and non-regulated material.
  • Duplicate Donor Research that includes preparation, investigation, and merging of all confirmed Duplicate Donor Records.
  • Blood Center Records: Performs routine reviews and preparation of blood center records.
  • Assists in the preparation of logs for Quality Assurance meetings.
  • Forms: Prepares and modifies forms for on-line use.
  • Monitors inventory levels and orders the following:
  • Donor Registration Cards – monitors usage for all collection sources. Communicates approved changes to the printing manufacturer.  Initiates all orders for this document. Participates in the QC review prior to use.
  • ISBT Barcode Labels – monitors barcode usage for all collection sources. Assists the Sr. Document Control Specialist with year-end and additional orders of labels.  Assists with the preparation of the QC review of a new order of labels prior to use.
  • Blood Unit ID Cards – monitors usage for all collection sources. Assists with ordering and QC review prior to use.
  • Monitor record retention timelines for all off-site Blood Center records.
  • Initiates Biennial Reviews of regulatory material.
  • Assists with training of new staff.
  • Assists with data entry for various documents used in the organization.
  • Fully complies with Standard Operating Procedures.
  • Maintain a clean and orderly work area.
  • Maintains confidentiality at all times.
  • Maintains CRBS image by wearing appropriate attire and having good grooming standards.
  • Actively participates in establishing and maintaining at all times, a positive professional attitude toward donors, the public, volunteers and fellow employees.
  • Actively supports CRBS management goals.
  • Perform other duties as assigned.

QUALIFICATIONS:

Education/Certification:

  • Minimum High School Diploma or Equivalent.

Experience Required:

  • Prefer a minimum of 2 years of experience in a Document Control Office or similar work environment.
  • Knowledge of general office equipment, including computers, copiers, fax machine, printers, etc.
  • Excellent computer software skills including Microsoft Office and Windows.

Skills/Abilities:

  • Ability to type a minimum of 40 WPM and demonstrate an acceptable level of data entry skills with minimal errors.
  • Excellent customer service skills.
  • Strong organizational, interpersonal, oral and written communication skills and the ability to communicate with people at all levels of the organization in order to promote a positive image for the department.
  • Skilled in time management and can manage multiple projects simultaneously.
  • Good judgment and decision making abilities.
  • Detail oriented with a high degree of accuracy.
  • Must demonstrate initiative and the ability to work independently as well as within a team environment.
  • Ability to meet critical deadlines and work well under pressure.
  • Is capable of lifting 20 pounds with or without accommodation.

Required:

  • Valid WA state driver’s license with a good driving record (Only if pertains to position).
  • Regular attendance and arriving to work on time.

Application for Employment

If you are interested in applying for an open position, please complete our Employment Application below. We also invite applicants to complete our Applicant EEO or Affirmative Action Information form. This form is completely voluntary, confidential and will not affect your consideration for employment with CRBS.

The employment policy of Cascade Regional Blood Services is to provide equal opportunity to all persons; therefore, CRBS has made a commitment to equal employment opportunity through a positive and continuing Affirmative Action Program. We invite you to complete and return the applicant EEO Form located at the end of the on-line Employment Application. Completion of this form is voluntary and in no way affects the decision regarding your application for employment. This form is confidential and will be maintained separately from your application form.